Frequently Asked Questions

Everything you need to know about shopping with BATIK.

What is the standard shipping time for orders?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-15 business days.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unused condition. Simply visit our returns portal to initiate a refund or exchange.

How do I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

Yes, at BATIK, we prioritize sustainability and ethical manufacturing. We partner with suppliers who adhere to fair labor practices and environmental standards.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly, but we can make changes if the request is received within 1 hour of placement. Please contact our support team immediately for assistance.